1. Introduction
QT LabX, a brand of Quantum Thinking Laboratory ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our website and services ("Service"). This policy applies to all users and is effective as of April 21, 2025.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and Google account details provided during registration, checkout, or account creation.
- Payment Information: Billing details and transaction history processed securely through PayHere, our trusted third-party payment processor. We do not store your full payment details.
- Usage Data: IP address, browser type, pages visited, time spent on the Service, and device information collected via cookies and similar technologies.
- Cookies: We use cookies to enhance your experience, analyze usage, and personalize content.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process transactions and manage subscriptions via PayHere.
- Communicate with you about purchases, updates, promotional offers, and customer support.
- Personalize your experience and recommend relevant services.
- Analyze usage patterns and ensure security.
- Comply with legal obligations.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third parties like Google for authentication, PayHere for payment processing, and analytics providers, who are contractually obligated to handle data securely.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell, trade, or transfer your personal information to third parties without your consent, except as described above.
5. Data Security
We implement industry-standard security measures, including encryption and secure payment processing through PayHere, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request data portability or restrict processing.
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking
We use cookies and tracking technologies to improve functionality, analyze traffic, and personalize content. You can disable cookies in your browser settings, but this may limit Service features. We use Google Analytics for anonymized data collection.
8. Children’s Privacy
The Service is not intended for users under 13. We do not knowingly collect data from children. If we learn of such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here, and significant updates will be communicated via email or in-Service notifications.
10. Contact Us
For privacy-related inquiries, reach out to [email protected].